I recently had a problem with a Venum
rucksack I bought from Made4Fighters.com, a website and company that
specialises in supplying all things martial arts.
Even though the warranty period had expired on the bag, the company did everything they could to contact the bag manufacturer and I ended up with a brand new bag. This was great customer service from both Made4Fighters.com and Venum and it cheered me up.
Even though the warranty period had expired on the bag, the company did everything they could to contact the bag manufacturer and I ended up with a brand new bag. This was great customer service from both Made4Fighters.com and Venum and it cheered me up.
It particularly cheered me up that two
smaller companies went above and beyond to keep a customer happy... in the same
week that Royal Mail and Virgin Trains demonstrated a total lack of care and
consideration when trying to resolve an issue with a shit delivery service and
replacing missing tickets, involving designated seats on a designated train.
Made4Fighters.com and Venum are both fabulous. Thanks very much to them.
Made4Fighters.com and Venum are both fabulous. Thanks very much to them.
Royal Mail and Virgin Trains, however, clearly don't give a flying fuck about their customers. If either of the latter were a person, I'd shit in their mouths and sew their lips together. Then watch until they swallowed.
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